01
Integrity
- Honor commitments
- Treat others with respect and dignity
- Communicate openly and encourage candid feedback
- Be accountable for success and failures
- Be a role model for "winning together"
- Respect all customer relationships both internal and external customers
02
Intensity
- Drive to "win/win"
- Focus on desired results
- Work with speed, passion and a can-do attitude
- Win with dignity and lose with renewed commitment
- Hold yourself to a higher standard
03
Innovation
- Demonstrate a passion for discovery and learning
- Raise the bar, push the standard
- Practice continuous improvement, solve problems
- Learn from the best practices within ITI
04
Involvement
- Embrace "One ITI"
- Team up - with ITI colleagues and with customers so that we win together
- Think and act globally
- Seek out challenges
- Listen actively, communicate openly (written & verbally)