The ITI Quality Policy

“It is the policy of Instrument Technology, Inc. to provide our customers with products and services that meet their expectations by satisfying applicable requirements, continually improving our quality performance while maintaining the effectiveness of the quality management system.”
-Joe Dorrian, President & CEO

Quality-Driven from Start to Finish

ITI’s Quality Management System surpasses industry standards, ensuring a defect-free process from prototyping to final design, with each step validated for precision and reliability.

Precision in Every Process

ITI ensures flawless manufacturing with rigorous DMAIC validation and zero non-conformance audit reports available for client review.

Our Commitment to Quality

ITI delivers high-precision, custom solutions on time and competitively priced, continually refining our Quality Management System for customer satisfaction.

Quality Standards We Live By

We follow ISO 13485:2016, PPAP, Six Sigma, Lean Manufacturing, and 5S to ensure quality, reliability, and efficiency across all operations.
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Partnering for Quality

At ITI, we collaborate with world-class suppliers to deliver top-quality performance and ensure the highest level of part traceability, meeting the stringent requirements of ISO 13485 and our customers' exacting standards.
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Our Quality Objectives

• Achieve 95% on-time delivery performance or greater
• Customer product acceptance 98% or greater
• Achieve Shop Efficiency of 125% or greater

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